Words That Say You're a Loser

LoanPerformance, which sells retail credit analytics to mortgage lenders, says text mining can boost the accuracy of default models. If a customer uses any of these words when talking to a call center rep, the software flags the customer as more likely to default: Rental Renter Rent Roommate Hazard Debris Fraud Death Marital Problem, Divorce Mold Sad Jail Motorcycle

If I were a sad divorced guy riding a motorcycle to a moldy jail, I'd probably default too. But I sure wouldn't talk to a customer rep about it.